Meta-Conversation: How Do We Measure the Efficacy of Coaching?

Hosting the Second Edition of Conversations in India Meta You would not be able to tell if the guide represents a real person, just as you are, or if the guide is entirely computer-generated. You would be able to speak to all the people you meet in the metaverse regardless of what language they speak.…

Zendesk vs Intercom: In-Depth Feature & Price Comparison

Intercom vs Zendesk What are the differences? One of Zendesk’s standout features that we need to shine a spotlight on is its extensive marketplace of third-party integrations and extensions. Imagine having the power to connect your helpdesk solution with a wide range of tools and applications that your team already uses. Whether it’s syncing data…

An introduction to machine learning with scikit-learn

What is Machine Learning? Types & Uses Cluster analysis, also known as clustering, is an unsupervised machine learning technique for identifying and grouping related data points in large datasets without concern for the specific outcome. It does grouping a collection of objects in such a way that objects in the same category, called a cluster,…

What is Automated Customer Service? A Quick Guide

What Is Automated Customer Service? How To Guide for Humans With Zendesk, you can streamline customer service right out of the box using powerful AI tools that can help quickly solve customer problems both with and without agent intervention. Our final advantage of automated customer service is likely the one that gets overlooked most often…